The date of manufacture is printed on all products along with the warranty period of at least 2 years is printed on all the packaging. Some of the products also carry a 3 year warranty period. In case of defective, we will provide replacement against defective products received.
ORLO Return/Replacement Policy
Upon any manufacturing related defect, ORLO shall replace any item within its warranty period – free of cost.
Replacement within NCR
ORLO offers on-site replacement within NCR
Replacement outside NCR (within India)
The defective product can be exchanged at any of our authorised outlets or you can also write to us at firstname.lastname@example.org to find your nearest authorised centre.
Customer shall have to send defective item to ORLO offices or any of its authorised dealers – and ORLO shall deliver replacement item free of charge.
Within 48Hrs within NCR
Within 4 Days outside NCR (within India)