The date of manufacture is printed on all products along with the warranty period of at least 2 years is printed on all the packaging. Some of the products also carry a 3 year warranty period. In case of defective, we will provide replacement against defective products received.

ORLO Return/Replacement Policy

Upon any manufacturing related defect, ORLO shall replace any item within its warranty period – free of cost.


Replacement within NCR

ORLO offers on-site replacement within NCR


Replacement outside NCR (within India)

The defective product can be exchanged at any of our authorised outlets or you can also write to us at to find your nearest authorised centre.

Customer shall have to send defective item to ORLO offices or any of its authorised dealers – and ORLO shall deliver replacement item free of charge.


Delivery Policy

Within 48Hrs within NCR

Within 4 Days outside NCR (within India)